A system nobody can use was not delivered.
Who this is for
Organisations adopting a new system, and institutions developing staff capability independently of any software project.
The problem
Training is the first line cut from a budget and the first reason an implementation fails. Staff revert to the old process because the new one was explained once, to the wrong people, without documentation. Capability is not a phase at the end; it is what determines whether the investment produces anything.
What we do
- System training for administrators and end users, with documentation retained by the client
- Training programmes across administrative, technical, financial, marketing, legal, media, operational and technology fields
- Workshops, qualification courses and specialist programmes
- Programmes for both public and private sector organisations
- Certification issuance and skills tracking
- Train-the-trainer programmes for organisations building internal capability
The platform behind it
Latentra. Latentra manages programmes, attendance, certification and skills tracking, so training delivered is recorded, certified and auditable instead of assumed.
How an engagement runs
Scoped to the audience and the system. Delivered on site, remotely, or blended, with materials and documentation handed over.
What you get
Trained staff, written documentation they keep, issued certificates, and a record of who was trained on what.