Operations that happen outside the building.
Who this is for
Logistics and delivery companies, oilfield service contractors, internet service providers, distributors, and any operation dispatching vehicles or technicians against a commitment.
The problem
Field operations are where management visibility ends. A job is assigned by phone, completed or not, and confirmed by someone's word. Disputes are unresolvable because nothing was recorded at the point of work. Every improvement depends first on capturing what actually happened, where it happened.
What we do
- On-demand and scheduled delivery management
- Driver and technician mobile applications with offline capability
- Route optimisation and dispatch
- Fleet management and vehicle tracking
- Warehousing, inventory and fulfilment
- Ticket assignment and technician workload management
- SLA tracking against contractual commitments
- Field verification workflows: proof of delivery, proof of work, photographic evidence
The platform behind it
LogiFlex and Fedentra. LogiFlex covers delivery, fleet and warehousing. Fedentra covers ticketing, technician dispatch, SLA tracking and verification. Both are running systems, configured to your operation instead of built from zero.
How an engagement runs
Operational mapping in the field, not only in the office. Configuration, pilot on one route or one crew, then phased rollout.
What you get
A running system, mobile applications in your drivers' and technicians' hands, the source code, and operational reporting management can act on.
This service line is why the oil and gas sector is a focus. Technician dispatch, SLA commitments, materials movement and asset tracking are the same problems the platforms already solve.
